Terms & Conditions – Raptor Smart Solutions

Welcome to Raptor Smart Solutions. By accessing or using our website (www.raptorsmartpanel.com) and purchasing our products or services, you agree to comply with and be bound by the following Terms and Conditions.

1. General Information

This website is owned and operated by Raptor Smart Solutions, located at 62 South West Boag Road, T. Nagar, Chennai, Tamil Nadu, India. Throughout these Terms, the terms “we,” “our,” “us” refer to Raptor Smart Solutions, and “you,” “your” refer to the user, customer, or visitor of the website.

2. Use of Website

• You must be at least 18 years old to use this website or purchase our products.
• You agree not to misuse the website by introducing viruses, malware, or unauthorized access attempts.
• All content, including text, images, logos, and product information, is the intellectual property of Raptor Smart Solutions and may not be copied, reproduced, or used without prior written consent.

3. Products & Services

We provide Smart Interactive Flat Panels, Audio Podiums, LED Panels and related solutions for education and corporate use. Product specifications, prices, and availability are subject to change without prior notice.

4. Orders & Payments

• By placing an order, you confirm that the information provided is accurate and complete.
• Payments must be made through authorized modes specified on our website.
• We reserve the right to cancel or refuse any order in case of incorrect pricing, stock unavailability, or suspected fraudulent activity.

5. Shipping & Delivery

We provide delivery and installation across Chennai, Tamil Nadu, and other serviceable locations. Delivery timelines are estimates and may vary. Risk of loss passes to the customer upon delivery of the product.

6. Warranty & Support

Our products come with a standard manufacturer’s warranty as specified at the time of purchase. Warranty covers only manufacturing defects and excludes physical damage, improper handling, or unauthorized repairs. Installation and after-sales support are provided as per company policies.

7. Limitation of Liability

Raptor Smart Solutions shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. We do not guarantee uninterrupted or error-free operation of the website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, privacy, or practices of these external websites.

9. Privacy Policy

By using our website, you also agree to our Privacy Policy, which governs how we collect, use, and protect your personal data.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Chennai courts, Tamil Nadu.

11. Changes to Terms

We may update these Terms & Conditions from time to time without prior notice. Continued use of the website implies acceptance of the updated Terms.

12. Contact Us

For any questions regarding these Terms, please contact us:

• Address: 62 South West Boag Road, T. Nagar, Chennai, Tamil Nadu, India
• Phone: +91 99406 97969
• Email: raptortamilnadu@gmail.com